What Information We Hold and Why
We collect the details you provide when registering — your name, contact number, and the wallet identifier you use for bKash, Nagad, or Rocket transactions. Payment data is captured at the point of deposit or withdrawal to verify that the wallet sending or receiving funds matches
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the account on record. We do not store your mobile wallet PIN or full transaction history beyond what is necessary to settle a payment dispute or satisfy an account verification request. Device data — browser type, IP address, and session timestamps — is logged automatically each
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time you access the lobby, so we can detect unusual login patterns and act on them quickly. If you reach us through our support channel, the conversation is retained for a defined period to allow follow-up. We do not sell your personal data to third parties,
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and we do not share it with advertisers. Sharing with payment processors such as the bKash or Nagad gateway is limited strictly to completing your transaction. Where local law in Bangladesh or the eligible region you access from requires us to report certain account activity, we
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will do so, but we will not share data beyond that legal obligation. You can ask us at any time what data we hold on your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.